Green & Keen – Website Terms & Conditions

Effective Date: 2025/09/29
Website: www.greenandkeen.co.za
Company: SME 4 ME (Pty) Ltd t/a Green & Keen (“Green & Keen”, “we”, “us”, “our”)

1. Acceptance of Terms

By accessing or using this website, you agree to comply with and be bound by these Terms & Conditions, our Privacy Policy, and all applicable South African laws, including:

• POPIA (Protection of Personal Information Act)
• ECTA (Electronic Communications and Transactions Act)
• CPA (Consumer Protection Act)

If you do not agree with these terms, please discontinue use of this website immediately.

2. Services Disclaimer

1. The content on this website is provided for general information about our property, garden, pool, and maintenance services.
2. Nothing on this site constitutes a binding quote, guarantee, or professional advice.
3. All work performed by Green & Keen is governed by a formal quotation or service agreement, which must be accepted by both parties before work begins.
4. While we strive to deliver consistent, professional services, availability may vary based on workload, site conditions, safety, and seasonal factors.

3. Compliance With South African Laws

POPIA – Personal Information

We process personal information in accordance with POPIA.
This includes:

• Collecting only the information necessary for quoting, communication, or service delivery.
• Storing data securely and limiting access.
• Allowing you to request access, correction, or deletion of your personal information.

ECTA – Electronic Communications

• Electronic communications, including website forms and emails, may constitute valid communication between you and Green & Keen.
• We take reasonable security precautions but cannot guarantee absolute protection against interception or data corruption.

CPA – Consumer Protection

You are entitled to:

• Fair, honest, and transparent service.
• Clear pricing and written quotations.
• Quality workmanship delivered with reasonable skill and care.
• Remedies in line with the Consumer Protection Act.

4. Intellectual Property

All content on this website—including text, photos, graphics, logos, layout, and design—is the property of Green & Keen or its licensors.

You may not copy, reproduce, distribute, or modify any material without our written consent.

5. User Responsibilities

By using our website, you agree not to:

• Use the site for illegal, abusive, or harmful purposes.
• Attempt to gain unauthorized access to website systems or data.
• Upload malicious scripts, malware, or disruptive content.
• Violate any privacy, cybersecurity, or consumer protection laws.

6. Privacy & Cookies

1. We collect personal information only when necessary for service delivery (e.g., requesting a quote).
2. Cookies may be used to improve your browsing experience and collect basic usage analytics.
3. For more details, please refer to our Privacy Policy.

7. Third-Party Tools & Links

Our website may include:

• Embedded maps
• Links to external websites
• Third-party tools or plugins (e.g., analytics)

Green & Keen does not control these third-party services and is not responsible for their content, security, or privacy practices.
You should review their terms and privacy policies before using them.

8. Limitation of Liability

To the fullest extent permitted by law:

• We do not guarantee that the website will always be available, uninterrupted, or error-free.
• Green & Keen is not liable for any loss—direct or indirect—arising from your use of this website, including technical errors, downtime, data loss, or cyber incidents.
• Use of this website is at your own risk.

9. Indemnity

You agree to indemnify and hold Green & Keen harmless against any claims, damages, losses, or expenses resulting from:

• Your use or misuse of the website
• Your breach of these Terms & Conditions
• Any violations of South African law arising from your actions

10. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of the Republic of South Africa.
Any disputes shall be resolved in South African courts, under Johannesburg jurisdiction.

11. Changes to These Terms

Green & Keen may update, modify, or replace these Terms & Conditions at any time.
Changes will take effect immediately once published on this website.

Continued use of the website indicates acceptance of the updated terms.

12. Contact Information

For questions or concerns about these Terms & Conditions, please contact us:

Email: service@greenandkeen.co.za
Phone: +27 87 550 0546
Address: 16 Kent Road, Bryanston, Johannesburg, 2191